Is the price in the quote the price I pay?

The flight hours, positioning, crew, landing and handling, catering and taxes are fixed in the contract. Outside it sit de-icing, waiting time beyond the agreed allowance, extra flight hours if the trip changes in the air, and a few airports that bill afterwards. We list those in the quote, so an invoice that differs from the contract should only differ on a line you have already seen.

Who actually operates the flight?

A licensed operator holding an air operator's certificate, with its own crew, maintenance and insurance. We name the operator and the aircraft in the quote instead of selling you a class. Before quoting we check that the certificate is current, that the aircraft is listed on it, that the insurance covers your trip, and that the crew is qualified and current on the type.

Do I pay Avily or the operator, and when?

The charter agreement says which, and that is a line to read before transferring anything: some trips are contracted and paid directly with the operator, others through us as the arranging broker. Either way the money clears before departure, because no operator releases a crew against an unpaid trip. Asking whose account the funds land in is a fair question with a written answer.

Can I change the trip or cancel it?

Times, passenger numbers and catering usually move at no cost until the operator has committed crew and slots, so tell us early rather than late. A cancellation runs on the scale in the agreement, which tightens as departure approaches and can reach the full price inside the last day or two. Read that scale before you sign it, not when you need it.

Services

Private jet charter

On-demand private jet hire for a single trip, on your schedule and your route.

Charter a jet for a single trip and fly entirely on your own schedule — no fixed routes, no waiting on anyone else. Business or holiday, we build the whole thing around you: the right aircraft for the route and the group, the catering you want, the cars waiting on the tarmac, and departure times that suit you rather than an airline.

You tell us where and when; we come back with options and a clear price, and look after every detail through to landing.

What’s included

The right aircraft matched to your route, group size and budget
Transparent per-hour pricing sourced straight from operators
Catering, ground transport and special requests arranged for you
One advisor from first enquiry to touchdown, on call day and night

How it works

What we need from you, and what we do with it

A quote starts with five things: where you leave from and where you are going, the date and the time you want wheels up, how many people are flying, what luggage they bring, and anything that changes which aircraft can take the trip — a dog in the cabin, a wheelchair, skis, a case that will not go through a light jet's hold door. The request form asks for the route, the dates and the passenger count; the rest is a line in the comments box or a phone call.

With that we go to operators. We are a broker and own no aircraft, so what we are looking for is a specific tail that is free on your dates and parked somewhere sensible. Availability moves through the day. A morning shortlist is not a held aircraft, and we say which options are firm and which are still being checked.

Reading the quote

You get options rather than one number, each with the operator named, the aircraft type and year, the seat count and the block time for every leg. Compare them on what sits inside the price, not on the headline. A charter price is the flight hours, the positioning legs the aircraft flies empty to reach you and to leave again, landing and handling at both ends, crew, catering at the level you asked for, and taxes.

What sits outside is worth reading twice: de-icing in winter, waiting time if you run late, extra hours if the trip changes once you are in the air, and the handful of airports that bill after the fact. We mark those in the quote rather than leaving them for the invoice. The from-per-hour figures on the fleet pages are indicative; a real price exists only against a real trip.

Contract, payment and the days before departure

When you choose an option we confirm the aircraft is still free, then issue the charter agreement. It names the operator flying you, the aircraft, the route, the schedule, the price and the cancellation scale. Read the cancellation scale before you sign — it is the clause that matters most later.

Payment clears before departure. That is the operators' rule rather than a preference of ours, and no operator releases a crew against an unpaid trip. After that the work is scheduling: the operator rosters the crew and checks the day against flight-duty limits, files for slots and for airport permits where the field requires them, and we collect passenger names and passport details for the general declaration. Catering, ground transport and any special request go in at the same time, not on the morning of the flight.

The day, and the days it does not go to plan

You arrive at a private terminal rather than the main one. At most European fields fifteen to twenty minutes before departure is enough; allow longer where border control is part of the sequence. Documents and bags are checked in the terminal, you walk to the aircraft, and it leaves once you are aboard.

Things do go wrong. An aircraft goes technical, fog closes the field, a slot moves, a crew runs out of duty hours. If the aircraft cannot fly, the operator's first move is a replacement from its own fleet; if it has none, we go back to the market and re-source, and where the cause is the operator's the contract sets what is owed back to you. Weather and air traffic control are nobody's fault and nobody's refund. In every case you hear it from us, with options, rather than at the terminal.

What this service is not

It is not a seat on a scheduled flight: you charter the whole aircraft, and the price is the same whether two of you fly or eight.
It is not an empty leg. Empty-leg pricing exists because the aircraft was already going; an ad-hoc charter pays for the positioning too.
For one or two people between two cities with a good airline link, this is rarely the cheapest way to travel, and we will say so.
We own no aircraft. Every option is an operator's aircraft, availability changes through the day, and nothing is held until the contract is signed and paid.

Frequently asked questions

Is the price in the quote the price I pay?: The flight hours, positioning, crew, landing and handling, catering and taxes are fixed in the contract. Outside it sit de-icing, waiting time beyond the agreed allowance, extra flight hours if the trip changes in the air, and a few airports that bill afterwards. We list those in the quote, so an invoice that differs from the contract should only differ on a line you have already seen.
Who actually operates the flight?: A licensed operator holding an air operator's certificate, with its own crew, maintenance and insurance. We name the operator and the aircraft in the quote instead of selling you a class. Before quoting we check that the certificate is current, that the aircraft is listed on it, that the insurance covers your trip, and that the crew is qualified and current on the type.
Do I pay Avily or the operator, and when?: The charter agreement says which, and that is a line to read before transferring anything: some trips are contracted and paid directly with the operator, others through us as the arranging broker. Either way the money clears before departure, because no operator releases a crew against an unpaid trip. Asking whose account the funds land in is a fair question with a written answer.
Can I change the trip or cancel it?: Times, passenger numbers and catering usually move at no cost until the operator has committed crew and slots, so tell us early rather than late. A cancellation runs on the scale in the agreement, which tightens as departure approaches and can reach the full price inside the last day or two. Read that scale before you sign it, not when you need it.

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